|Name:||ISO 9001 Assurance Program|
|Criteria:||ISO 9001 and Client Charter|
|Output:||Certificate of Confidence|
|Validity:||3 years, subject to on-going requirements|
|Outcome:||Certification gives confidence to the organization and its customers in its ability to meet customer and applicable regulatory requirements, with the aim of enhancing customer satisfaction.|
The ISO 9001 Assurance Program is our flag-ship product. It provides a sound basis for any organisation looking to establish confidence in their ability to consistently meet customer requirements, along with being a catalyst for improving workplace productivity. It can be integrated into, any of our other assurance programs.
As an organisation, the steps involved for you are:
- Applying for certification:
Review and accept our customised Proposal, and you’re underway!
- Achieving certification:
Firstly, a pre-certification audit or “test run” will be conducted either on-site (at your premises) or off-site (at our premises) or both, to see whether your management systems are suitable. Areas of concern will be reported. Once concerns have been actioned, an on-site certification audit will be conducted, where we will examine the extent to which you address the program criteria. Areas of concern will be reported. Once we are satisfied there are no outstanding issues that present an unacceptable risk to you, your employees, customers, regulators, Equal Assurance or others, we can proceed to issue a Certificate of Confidence. Well done!
- Maintaining certification:
Depending on the level of risk, we will conduct a series of surveillance audits (and in some cases special and follow-up audits) and tri-ennial re-certification audits, to examine the extent to which you continue to address the program criteria. Areas of concern will be reported. So long as we continue to be satisfied there are no outstanding issues that present an unacceptable risk to you, your employees, customers, regulators, Equal Assurance or others, your certification remains valid.
Your next step
Click the link below to contact one of our Account Managers who will prepare a Proposal Form at no cost.