Qdos
 
Name  
Organisation  
Telephone  
Email  
Your relationship to Equal Assurance?
Client
Auditor
Employee
Government
Public/Consumer
Regulator
Other
Account Number (where applicable):
Audit Number (where applicable):
Brief description of service provided:
How well did we perform?
Pillar Descriptor Not Well Well Very Well
Professional When we say we'll do something, we'll do it and do it right.
Dedicated We understand the importance of what we do for our stakeholders.
Responsive We return calls and emails promptly, and service needs as soon as is possible
Systematic We maintain a structured and methodical approach to everything we do.
Intelligent We evaluate what we see in the context of our clients' operations.
Polite We treat all people with respect, and not act with arrogance or impunity.
Articulate We talk to people at all levels, say what we mean, and report what we say.
Empathic We seek to understand things from our clients' point of view.
Competent We are clear on what we know, and admit what we don't know.
Objective We look for improvement opportunities whilst remaining impartial.
Courageous We are not bullied by people, and stand our ground on things that matter.
Humble We acknowledge areas where we can improve, and take steps to do so.

If you have any more feedback to provide or wish for us to provide you with additional information, please provide as follows.

Details of enquiry
 
 


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